Returns & Refunds
At Golden Drop, we carefully inspect and package every product before shipment to ensure it arrives in perfect condition.
Due to food safety and hygiene regulations, we cannot accept returns or exchanges of food products once they have been delivered, except where required by applicable law.
If your order arrives:
- damaged during shipping
- incorrect
- incomplete
- or with a quality issue
please contact us within 48 hours of delivery.
Email:
Please include:
- your order number
- photographs of the product and packaging
- a brief description of the issue
After reviewing your request, we will offer an appropriate solution, which may include a replacement or a refund.
